Returns & Exchanges
We want you to be completely satisfied with your Drop Dead purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items in their original packaging. Please ensure all tags remain attached and the items are free from any signs of wear or washing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are intact to avoid processing delays.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing